TESTIMONIALS
Don't take our word for it. Here's what some of our customers had to say about their experience with TBC Distribution...
EXCEPTIONAL CUSTOMER SERVICE
I am thrilled to write this testimonial for TBC and their exceptional representative, Jess Fontana. For over a decade, our partnership with TBC has been nothing short of outstanding. Their unwavering commitment to providing top-notch products and services to Warrigal Aged Care has made a significant impact on our operations and the well-being of our residents.
Jess Fontana, as our dedicated representative from TBC, has consistently gone above and beyond to ensure that our needs are met with the utmost care and professionalism. Jess's deep understanding of our industry and the unique requirements of an aged care facility has been invaluable. Her expertise has allowed us to navigate challenges seamlessly and implement effective solutions that contribute to the health and safety of our residents and staff.
TBC's range of products has consistently exceeded our expectations. Their commitment to quality and innovation is evident in every product they deliver. Whether it's cleaning supplies, sanitization agents, or specialized chemicals, TBC has consistently provided us with reliable and effective solutions that meet the highest industry standards.
What truly sets TBC apart is their exceptional customer service. Jess Fontana's dedication to our partnership is remarkable. Her proactive approach, timely communication, and willingness to go the extra mile have made every interaction a positive and productive experience. It's clear that TBC values their clients and strives to foster long-term, successful relationships.
In summary, TBC and Jess Fontana have been invaluable partners to Warrigal Aged Care for over a decade. Their commitment to excellence, quality products, and outstanding customer service have made a significant impact on our daily operations and the well-being of our residents. We wholeheartedly recommend TBC and Jess Fontana to any organization seeking a trusted partner in chemical solutions and unparalleled service.
– Colin Baker Contracts Manager Warrigal Aged Care
COST EFFECTIVE SOLUTION
"Canberra Toyota has been established since 1961 and employs over 300 employees across 5 sites in the ACT. We have been using TBC Distribution since 2011 across all areas of our business including our office areas, guest showrooms, warehouses and workshops. Aaron (account manager) and his team have not only provided an exemplary service to our organisation, but have also provided a cost effective solution for all our janitorial and cleaning requirements. We are very happy with TBC Distribution and have no hesitation in recommending their products and services."
– Mirko Milic BBus, JP, AIMM, Dealer Principal, Canberra Toyota
EXCEEDED EXPECTATIONS
"TBC provide us with a truly professional service. It is invaluable to our business to have TBC as our local supplier who has stock available at short notice to enable our business to continue trading. TBC have exceeded our expectations. We appreciated this high level of customer service from TBC and their “can do” attitude. We look forward to working with them again."
– Janelle Bergkotte, Operations Manager, Queanbeyan Kangaroo Leagues Club
REDUCED STAFF COMPLAINTS
"TBC Distribution have been great. I use to receive numerous staff complaints but have received none since making the switch. Thanks TBC."
– Matthew Field, Operations Manager, The Illawarra Grammar School
TOOK THE STRESS AWAY
"TBC Distribution took away the stress of fitting out a brand new facility by providing a prompt and efficient service. Staff responded quickly to all requests and the installation was a smooth process. We were very appreciative of the support provided by TBC Distribution and look forward to continue to work with them well into the future."
– Benjamin Cuthburt, Assistant General Manager, Warrigal, Shell Cove
OUTSTANDING
"My recent investment in a Hako floor scrubber from TBC has been one of my best moves. The time and energy saved in cleaning the floor, both rubber and carpet running track, is amazing and looks professionally done. It will pay for itself in no time! TBC, who are a preferred supplier of F45 HQ, also provide all manner of cleaning products for both my studios at F45 Bulli and F45 Corrimal, from toilet paper to hand towels, cleaning chemicals, hand sanitisers and dispensers, which give our customers professional quality treatment. Their service and next day delivery is outstanding. I couldn’t recommend them more strongly!!!"
– Dale Fritz, Owner, F45 Corrimal and Bulli
EFFICIENT AND RELIABLE
"As I have said on many occasions to different people, if all of our supplies were as efficient and reliable as TBC we wouldn't have any issues. Thanks again."
– Debbie Van Steenbeek, Hotel Services Supervisor, Royal Freemasons' Benevolent Institution
VERY SERVICE ORIENTATED
"We have been in the childcare industry for over 15 years and have tried many different suppliers to find the best cleaning solution for our centre. TBC Distribution is professional, cost-effective, reliable and very service orientated. They installed a chemical dispensing system in our centre to provide product portion control. The result was a reduction of waste to provide excellent cost in use value – it does a great job cleaning too. I would recommend TBC Distribution to any childcare centre."
– Sarah Carden, Owner/Director, Pioneer Road Long Day Care
EXCEPTIONAL CUSTOMER SERVICE
“TBC Distribution’s exceptional customer service extends all across the whole business including the delivery drivers. The drivers are so helpful and very friendly when they dropped off our orders. It’s so nice to see someone enjoying their job and providing great customer service.”
– Megan Sheather, Business Support Officer Infrastructure Services, Wingecarribee Shire Council
RELIABLE, PROFESSIONAL, TRUSTWORTHY
"I have known David Leigh, Area Manager QLD, in both a personal and professional capacity for the past 5 years. TBC Distribution is our national supplier for many resources including equipment, consumables and chemicals plus various other needs that our company requires.
During this time, David has proven himself to be reliable, organised and efficient in all aspects while representing TBC Distribution from coordinating site visits and equipment, through to ensuring orders and stock counts are accurate and processed with ease. At all times he engages with clients in a weolcoming yet professional manner.
On a personal level, David is honest, trustworthy, hardworking and a genuine person. All qualities I firmly admire and have found extends into his role as Area Manager QLD.
I have no hesitation in recommending David or TBC Distribution for any future work endeavours the company wishes to undertake, or to potential clients.
- David High, National Sales Manager, First Choice Services
COMMITMENT AND ADVICE
I want to recognise David Leigh and the TBC Distribution team for their commitment and service over the last 10 years I have been dealing with them. I can always rely on prompt friendly service. I want to say a massive thank you for the support you have given me and my team over the years. You have made a great impact on my career as a QA Manager when it came to hygiene solutions as you are always on hand to offer help, advice and being flexible with your time.
I highly recommend TBC Distribution for their professionalism, expertise and friendly service.
- Bernadine Roache, QA Manager, Brubecks Boutique Foods
A CREDIT TO TBC
I am the Executive Chef for Eastlake Football Club in Canberra and I am responsible for the back of house operations of our three Clubs and Cornerstone Pub. I have been a client of TBC Distribution for about 8 years with my own business and for the last five years at Eastlake. I wanted to bring your attention to Aaron's actions recently. On the 29th December I received a message from our Head Chef at Gungahlin that Aaron was copied into. The motor on our chemical pump on our main dishwasher had failed. By the photo's supplied by Steven, Aaron determined that a replacement was needed to be ordered but TBC was closed during this period. The message came through late on the Thursday night so I left it to the morning for solving as we are too high volume to even contemplate going without the main dishwasher, even for a short period of time. Aaron was in Newcastle preparing for his charity walk to the Pink Test which commenced Sunday 1st January. At 6:00am I received a text from Aaron asking if someone could get him in to the Club around 8:00am as he was half way back from Newcastle, as he felt he could repair the dishwasher pump. Obviously getting access was simple, but the fact that we didn't request this service really hit me (as we needed it). For Aaron to provide this really took me back. Aaron was able to get the pump working and get himself back to Newcaslte in time for his Charity walk.
From the Club's point of view I need to say thank you and make sure you are aware of Aaron's commitment, it's a credit to TBC Distribution.
- Anthony Craig, Executive Chef, Eastlake Football Group ACT